Hi All,
i must be missing something really easy here, but i am just trying to achieve when a call goes to a hunt group and is not answered, i just want to forward on to a specified number - do i have to use a dummy forward extension?
Thanks
Adrian
Submitted by volodya on Fri, 10/11/2019
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Hello Adrian,
You can do that. Or you can create custom script with single line ant text type argument (for required number):
exten => s,1,Goto(from-inside${TL_DASH}${tenant},${ARG1},1)Please note that if you want to dial external number and save original Caller IDs, you will have to use outbound route with passthrough script.