Calling DIDs between Tenants

Forums

Hi there,
Have an older MTE 6.1.1.5 installation and have an issue I've been trying to troubleshoot.
Here is the call example:

TenantA, DID: 5191111111
TenantB, DID: 5192222222

Tenant A calls Tenant B via PSTN, call to 5192222222 hits our PSTN Gateway which sends the call back to Asterisk, and we get a call loop that ends when we seemingly run out of channels on the PSTN gateway.

I did some digging, and I'm leaning towards it being something context-related. The strange part is that if I change the outbound CLID of TenantA to a number that doesn't reside on on MTE, the call to TenantB routes correctly.

I've got a dump of the CLI that I can provide, but it contains customer names/number so I don't want to openly post it here.

Any suggestions, or tips on where to start looking?

I greatly appreciate it.

Submitted by eeman on Tue, 07/15/2014 Permalink

Is it possible that you made the sip channel name the exact same as the inbound did??

Submitted by derekb on Sat, 07/19/2014 Permalink

Eeman, that's exactly what we did actually.

Submitted by eeman on Wed, 08/13/2014 Permalink

sorry for the delayed response... the sip stack will attempt to route calls between channels if the destination matches a channel name. try doing the same experiment without the channel and the did matching.