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Call Detail Records in Admin Interface

Posted by k3leland on Mon, 05/03/2010
Forums
Thirdlane platform General Questions

I cannot view Call Detail Records in the Administrator Interface.

I navigate to Call History -> Call Detail Records -> Select and I get nothing but a javascript error:

Error in Safari:
TypeError: Result of expression 'document.mainForm.rpage' [undefined] is not an object.

Error in Firefox:
document.mainForm.rpage is undefined
[Break on this error] document.mainForm.rpage.value = 1;

Submitted by eeman on Wed, 05/05/2010 Permalink

i dont get this problem in firefox. it must be a MAC issue. I have viewed CDR in firefox on ubunto and on windows without issue.

Submitted by k3leland on Wed, 05/05/2010 Permalink

I had a configuration error.

System Settings -> CDR Settings -> Call Detail Records display ->
When displaying records select them from:
CSV Text File

Of note I got that javascript error on Safari & Firefox on MAC, Firefox on Linux, and IE on Windows XP. A better error message would be good but obviously this is very low priority....

Thanks for your help Erik!