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Call recording corruption

Posted by support@london… on Tue, 09/30/2008

I have an extension with call recording enabled for all calls. Under recorded calls I can see a few recording with different file sizes which play normally on QuickTime. The issue is that a few of those are coming up with size 33 bytes, I presume, as there is no KB or MB suffix, and the file cannot be played.

Has anybody seen this issue before and what could be cause/fix?

Thanks

Alex