Can't find a definitive answer...

yes, its part of the new multi-tenant call parking of 1.6.2 it ads hints to the parkinglot

Ahh, but only for 1.6ers not for us lonely back water 1.4ers.

Hi Eric,

how can you set this on Polycom phones? Would BLF for 701 (702, 703..) work for this feature?

Thanks

Peter

yes, if you add new buddies on a 650 like 701 702 etc and you select 'watch buddy' then it will populate unassigned buttons in the 'speed dial index' order of unpopulated buttons. then when a call is parked they glow red.

I've just tried this on IP321 but it doesn't work (when I watch standard extension it works fine) . Do I need IP450 or better for this to work?

Thanks

Peter

321 is just a 2 linekey phone, but if it watches a regular extension it will watch a parked call as long as your hints are setup correctly etc.

Based on the Polycom admin documentation, page 4-55 (link below) the BLF feature is available only on SoundPoint IP 430, 450, 550, 560, 600, 601, 650 and 670 phones. But as I said the buddy watch for standard extension works on IP321. So I'm not sure what to think about this. Did you ever try to monitor parked calls on Polycom phones?

http://support.polycom.com/global/documents/support/setup_maintenance/p…

Peter

Ok, I think the problem is with the HINT command. Could you please give me an example how the hint for parked calls should looks like?

thanks

Peter

it's working now.
Thanks

Peter

it should add the hints automatically to any newly created tenant, if it doesnt your missing a setting.