i recently bumped into a few similar issues and the easiest work around would be to add some file greetings
In call screening Also add to voice file tl/say-name please say your name than press pound otherwise it records like forever and the caller and than the callee have to wait till the entire greeting/recoding end to accept or reject
And in cal forwarding add to to voice file 'tl/please-enter-your at the tone please enter ……… at the end of tl/then-press-pound should play the tone, same with tl/enter-target add at the tone enter target …………. at the end of tl/then-press-pound should play the tone otherwise people start dialing prior to completion of the sound file and causes wrong target points and it is a trouble shooting nightmare
I'm not sure the approach either to edit the media files or to add playing files
any input
Thanks