Skip to main content

Click2Call from Connect when Forwarding

Posted by NickJ on Thu, 08/16/2018

Hi guys,
In Connect I've got "Forward all calls to my extension to:" set to my mobile,
When try and dial from the Dialpad in Connect it doens't dial my mobile and then connect me through to the destination like it does with my deskphone.

Asterisk shows:
-- Executing [s@macro-tl-userexten-base:97] GotoIf("Local/105@tl-originate-0000000b;2", "1?dial_always_forward_number") in new stack
-- Goto (macro-tl-userexten-base,s,100)
-- Executing [s@macro-tl-userexten-base:100] GotoIf("Local/105@tl-originate-0000000b;2", "1?click2calldrop") in new stack
-- Goto (macro-tl-userexten-base,s,141)
-- Executing [s@macro-tl-userexten-base:141] NoOp("Local/105@tl-originate-0000000b;2", "**Click2Call is not allowed here**") in new stack
-- Executing [s@macro-tl-userexten-base:142] Hangup("Local/105@tl-originate-0000000b;2", "") in new stack

Extensions are set to use tl-stdexten, and the tenant was created on TL-8 upgraded to TL-9 latest.

Nick