Day / Night in MTE

did you set your mode from a phone?

my advice is to set

day to IVR
temp to EXTENSION
any to EXTENSION (formerly night)

that way any can be your catch-all route

yes i set the mode from a phone

i setup the setting you asked and still does not work

show me the inbound.include

this is from inbound.include

exten => 14164610207,1,Set(DIALED_PUBLIC_NUMBER=${EXTEN})
exten => 14164610207,2,Set(DIALED_NUMBER=${EXTEN})
exten => 14164610207,3,Set(status=${DB(TL/TENANT/ocld/status)})
exten => 14164610207,4,GotoIf($["${status}" != "0"]?7)
exten => 14164610207,5,Playback(ss-noservice)
exten => 14164610207,6,Congestion
exten => 14164610207,7,GotoIf($["${DB(TL/TENANT/ocld/officemode)}" = "day"]?from-outside-14164610207-day,${EXTEN},1)
exten => 14164610207,8,GotoIf($["${DB(TL/TENANT/ocld/officemode)}" = "temp"]?from-outside-14164610207-temp,${EXTEN},1)
exten => 14164610207,9,Goto(from-outside-14164610207-any,${EXTEN},1)

from the cli type
> database get TL/TENANT/ocld officemode

I just tested your dialplan and its working correctly. Either your database value is bad or you have a broken version of asterisk

how did you install asterisk
what version is asterisk

here is how i tested your dialplan.. I created a context called test-dial in user_extensions.include with your dialplan. Then i created the database key set to temp and did a test dial from console

eeman*CLI> database put TL/TENANT/ocld officemode temp
Updated database successfully
eeman*CLI> console dial 14164610207@test-dial
== Console is full duplex
[Dec 18 10:11:04] NOTICE[11268]: console_video.c:133 console_video_start: voice only, console video support not present
-- Executing [14164610207@test-dial:1] Set("Console/dsp", "DIALED_PUBLIC_NUMBER=14164610207") in new stack
-- Executing [14164610207@test-dial:2] Set("Console/dsp", "DIALED_NUMBER=14164610207") in new stack
-- Executing [14164610207@test-dial:3] Set("Console/dsp", "status=") in new stack
-- Executing [14164610207@test-dial:4] GotoIf("Console/dsp", "1?7") in new stack
-- Goto (test-dial,14164610207,7)
-- Executing [14164610207@test-dial:7] GotoIf("Console/dsp", "0?from-outside-14164610207-day,14164610207,1") in new stack
-- Executing [14164610207@test-dial:8] GotoIf("Console/dsp", "1?from-outside-14164610207-temp,14164610207,1") in new stack
-- Goto (from-outside-14164610207-temp,14164610207,1)
[Dec 18 10:11:04] WARNING[11269]: pbx.c:3858 __ast_pbx_run: Channel 'Console/dsp' sent into invalid extension '14164610207' in context 'from-outside-14164610207-temp', but no invalid handler
<< Hangup on console >>


see how the GotoIf for step 8 matches true invoking a goto for from-outside-14164610208-temp ?

that indicates that theres no issue with the code, theres something wrong with either the database key or your asterisk binary.

I installed it from Thirdlane MTE ISO

we are running asterisk 1.6.0.6 on Centos 5.2

database get TL/TENANT/ocld officemode
Value: "temp"

when I change it to day I get:

database get TL/TENANT/ocld officemode
Value: "day"

you're adding the quotes?

1.6.0.6 ???? you should be running something newer

show me your macro-tl-set-daynight in scripts.include

exten => s,1,Answer
exten => s,n,Authenticate(${ARG1})
exten => s,n(begin),Playback(tl/welcome-mode-menu)
exten => s,n,Playback(tl/after-tone-choose)
exten => s,n,Playback(tl/to-set)
exten => s,n,Playback(tl/day-mode)
exten => s,n,Playback(press-1)
exten => s,n,Playback(tl/to-set)
exten => s,n,Playback(tl/night-mode)
exten => s,n,Playback(press-2)
exten => s,n,Playback(tl/to-set)
exten => s,n,Playback(tl/temp-mode)
exten => s,n,Playback(press-3)
exten => s,n,Read(MODE,beep,1,,,7)
exten => s,n,GotoIf($["${MODE}" != ""]?${MODE},1)
exten => s,n,Goto(s,begin)

exten => 1,1,Set(DB(TL/TENANT/${tenant}/officemode)="day")
exten => 1,n,Playback(system)
exten => 1,n,Playback(has-been-set-to)
exten => 1,n,Playback(tl/day-mode)
exten => 1,n,Wait(1)
exten => 1,n,Playback(goodbye)
exten => 1,n,Hangup

exten => 2,1,Set(DB(TL/TENANT/${tenant}/officemode)="night")
exten => 2,n,Playback(system)
exten => 2,n,Playback(has-been-set-to)
exten => 2,n,Playback(tl/night-mode)
exten => 2,n,Wait(1)
exten => 2,n,Playback(goodbye)
exten => 2,n,Hangup

exten => 3,1,Set(DB(TL/TENANT/${tenant}/officemode)="temp")
exten => 3,n,Playback(system)
exten => 3,n,Playback(has-been-set-to)
exten => 3,n,Playback(tl/temp-mode)
exten => 3,n,Wait(1)
exten => 3,n,Playback(goodbye)
exten => 3,n,Hangup

exten => _X,1,Playback(invalid)
exten => _X,n,Goto(s,begin)

you see the lines that set the database key to "temp" and "day" etc?

try removing the quotes from around them and then from CLI type

> dialplan reload

then re-set your day mode and tell me if that has an impact?

Taking out the quotes, fixed the problem.

Thank you

this change will be included in the next release