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Follow Me - Basic question

Posted by Dougster on Wed, 02/15/2017

Hi
Newby here. Have searched but cant find much on a simple thing.
Converting from Freepbx. Trying to setup a follow me in the same way.
Desidered outcome: Someone calls extn 201. Rings the phone and cellphone at the same time. If answer on the cell, have to press 1 to take the call so doesn't go to the cell voicemail

I can see how to setup a hunt list that could take the cell as the "other phone number to dial", but this seems to me would only work if an inbound route, IVR menu etc leads there. Wouldnt seem to work on all calls to extn 201. Also cant find how to make the confirm work.

I am probably missing something obvious, so any pointers appreciated.


Submitted by jclappton on Wed, 02/15/2017 Permalink

Hey Dougster,
Don't do it from huntlist. Go to the user extension and hit the button that says user portal - setup your follow me from there.

Submitted by Dougster on Wed, 02/15/2017 Permalink

Thanks very much for pointing me in the right direction. Looks like exactly what I needed.
Is there an easy way to get to this? I managed to get there by using another browser and using the login and password for the user. You referred to a button that may let me do this directly. It may be udner my nose, but I cant find it