I am looking for an effective way to track usage on Tollfree 800 numbers.
I am looking at the Call Records and instead of telling what DID the person called, it tells which extension picked up (in the Destination field). Is there any way to track which DID was actually called?
This would be VERY helpful for tracking (800) # usage as most sip trunking companies charge on a per minute basis for these numbers.
you apparently never listened
you apparently never listened to what I preach about gateways. I have a soap box and everything. I even give the toll-free number as a perfect example when I am on said soap box.
If any number on an end-user pbx (read STE, MTE, trixbox, elastix, switchvox, asterisknow, etc) gets sent to an extension, feature code, ivr, etc; that extension in the CDR is going to be re-written.
I will say it again for like the umteenth time.. you need some sort of GATEWAY in front of your end-user pbx that does a simple call-in / call-out WITHOUT altering the destination number (no translations) so that you get clean, 1 record per call, CDR. :-) You need this not only for your records, but to comply with several laws regarding wire tap and subpoena of call records.
How come that is not
How come that is not integrated into thirdlane??
Yes we would like to be able to track 800# usage and charge based on usage.
It would be nice if you could easily see total usage for each DID (how many total minutes used)
I know that some people have obviously implemented this because a lot of VoIP Providers give a set amount of minutes that can be used.
this has nothing to do with
this has nothing to do with thirdlane. (or trixbox, or elastix or switchvox or freepbx or ... )
anytime you direct a call to a new destination (handset, feature extension etc) the call detail record ON THAT PBX will show the new destination. Ive found this to be the case on non-asterisk solutions like call manager as well.
I know that some people have obviously implemented this because a lot of VoIP Providers give a set amount of minutes that can be used.
and I am one of those... Im just not stupid enough to try and get blood from a turnip. Like the rest, I implemented a device in front of my end-user pbx's that routes the traffic. In 2005 I built an asterisk box to serve as a gateway for all my voip traffic for the sole purpose of being able to bill my customers. Some providers implement a commercial product based off of SER/OpenSER/Kamillio. Some even go as far as buying a full blown Broadsoft or Sonus soft switch.
In other words, do you want to track 800 numbers you call or 800 numbers you own and are inbound to your extensions and you want to track them because you get charged for them.
shawn