Hi Guys
I have a customer which is a title company and they receive regular documents through the fax and then they receive legal documents, but what happens the legal documents get cut off after regular size paper but it doesn't go to the next page it just disappears. any help will be appreciated
Thanks
Armando
Submitted by armandomuniz305 on Fri, 11/04/2011
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Well for those who also have the same problem, This morning out CTO figured it out since Thirdlane uses tiff2pdf the standard size is set to letter if you remove the command for letter size it makes it Auto and now will receive letter or legal. Below is a cut and paste I what he did.
path were to find the file.
/usr/local/sbin/fax2pdf.sh
Before - tiff2pdf -f -p ${FORMAT} ${FAXFILE}.tif > ${FAXFILE}.pdf
if you look at this line the -p mean papersize ${FORMAT} is at the top of the script indicating LETTER size remove the -p and the ${FORMAT} for the line and now its set to AUTO it looks something like this
P.S. don't forget to make backups of any files before you edit them Cheers.
After - tiff2pdf -f ${FAXFILE}.tif > ${FAXFILE}.pdf
Information was found here
http://libtiff.maptools.org/man/tiff2pdf.1.html
Thanks
Armando