Everytime I try to use a feature extension, I get problems. It is usually the "Sorry that is not a working extension" error.
I have tried call pickups and lately, I wanted the intercom functionality.
I have checked and the feature code is setup for *99 (its actually _*99.) Whenever I try to use it, I get the error. I have checked and there is no duplicate conflict. I do not know why its not working.
all of the phones are part of the same Ring/Call groups --> Based on Tenant id
Whats the deal with this? I have also tried adding call pickup codes in the past and had problems then too.
Submitted by voicedata on Thu, 03/11/2010
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Actually, I just setup a new feature code and it worked. I used _799. and stripped 3 digits and it worked. I suppose *99 was somehow used already or there was some other issue.