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Missing IVR Option Needed

Posted by voip on Mon, 12/17/2007

I find myself writing IVR selections that need to jump to a script upon a key press selection. There is not a "jump to script" option so I have to assign my script to a feature code and jump callers direct to a new IVR menu that times out from no input within 1 second and have the no input timeout use "dial extension" *feature code to get to my script.

PLEASE add "jump direct to script" or "Goto Script" to the selections in the IVR key choice drop down list if that's possible. My IVR development would get much cleaner and easier for others to understand if you did this.

Thanks,
Jim


Submitted by thirdlane on Sat, 12/22/2007 Permalink

I wish we could do that - but this would require allowing entry of all the script arguments/parameters on the menu screen, which would be pretty hard to implement.

We may look into that in the future, in the meantime please use feature extensions.