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Need help ASAP Please

Posted by ipfreely on Fri, 05/27/2011

Hi,
I have an incoming DID that I need to forward off to another number. In incoming routes I have used the reroute Call script, It works, but only allows 1 call through at a time. I also tried the Dialout 1 trunk script, but was unable to get that to work at all. Any help would be great. I setup the tenant to allow 10 calls, in the tenant setup page.

Thanks,
Chris A


Submitted by eeman on Fri, 05/27/2011 Permalink

by forward off to another number do you mean externally?

the dialplan is pretty easy

exten => s,1,Goto(outgoing${TL_DASH}${tenant},{ARG1},1)

that will basically drop the call into the outbound route section of your dialplan. ARG1 is the TN you're calling that will match against your outbound calls. Using a special outbound route pattern that uses the passthrough script will even allow you to preserve original callerid.

Submitted by ipfreely on Sat, 05/28/2011 Permalink

Hi the issue was the carrier. When we ported the main number we were forwarding back to line 2 temp until we could relocate the company this weekend. The carrier killed the hunt group once we ported line 1 over. Sorry and thanks for the answer.