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New NEC IPPhones display odd information

Posted by ipfreely on Sun, 08/22/2010
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Thirdlane platform General Questions

Hi,
I have some NEC SIP Handsets. They ahve a standard SIP load on them, when I connet them to MTE, and make a call, the display shows a long Alpha Numeric code on the screen. The same goes for inbound calls to the phone, external or internal. Once the handset starts ringing, a similar code is displayed. The code is alwys different, maybe the SIP reference of the call. I have also connected the same telephone to Freeswitch and AsteriskNOW, and all works correctly. I am manually provisioning the phone.

Thanks,
Chris A

Submitted by eeman on Sun, 08/22/2010 Permalink

if it worked fine in asterisknow then it works fine in thirdlane.. its the exact same sip channel driver. Compare your versions of asterisk.

Submitted by ipfreely on Sun, 08/22/2010 Permalink

Mte is 1.4 and asterisknow is 1.6 my 1.4 is not current, I will try upgrading. I thought maybe mte was altering the SIP header.
Are there any success stories with 1.6 and mte? I was planning on holding out for 1.8, after your previous post.

Thanks
Chris

Submitted by eeman on Sun, 08/22/2010 Permalink

i have a customer that just rolled out a 2nd mte cluster, this time build on 1.6.2.11 by the time pbx manager 6.1.1.5 rolls out it will support the new parking (though if you upgrade you have to manually turn on the feature the first time and retro-fix existing tenants).

Submitted by ipfreely on Sun, 08/22/2010 Permalink

Hi Erik,
If I upgrade to 1.6. Will I need to alter anything in order foer MTE to work, either on MTE or in Asterisk?

Thanks,
Chris A

Submitted by eeman on Sun, 08/22/2010 Permalink

You have to manually reinstall the thirdlane webmin module So that the postinstall script can modify your files.

Submitted by ipfreely on Sun, 08/22/2010 Permalink

Okay, The problem is not asterisk or MTE. It is the Ingate unit I have infront of MTE.

Thanks,
Chris A