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Original CID and Call accapt in IVR Hunt and Ring group

Posted by moshe on Wed, 05/06/2009
Forums
Features Wanted

Hi
could it be add a check box to use original Caller ID and a check box for call confirmation into the IVR/Voice Menu[Dial Phone #] as well as at [Additional Numbers to ring] or [Other numbers to dial] in hunt list and a ring group

Submitted by hostedip on Thu, 06/18/2009 Permalink

I have mostly done this with a new outbound route e.g. 7+number that will replay the caller id.

With the outbound route, I created a couple scripts that together don't overwrite the caller id.

Works well for us. Will share the scripts if you like.

Submitted by ryan.tuttle on Mon, 09/21/2009 Permalink

I would like to see this script as well, I'm working on a hosted IVR system and this is the last piece of the policy. ryan.t at rio dot com