I am having an issue pretty often (after physical machine reboots) where the checkbox that enables "Use Assigned Default" under each extensions goes away so NOTHING is selected and tenants outbound caller ID becomes blocked or unknown. I have to manually go into every extension and click this. This is very bad, can be very costly especially with Rogue 911 fees. Anyone have any idea what could be going on?
I am running Asterisk 1.8.11-cert5 and the latest version of webmin
Submitted by eeman on Tue, 10/16/2012
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make sure you set the default callerid of each temant under the tenant settings...
if the callerid field of an extension does not exist, or manage callerid setting is set to no, it will always use those database value in its stead. Im not a fan of 'use assigned defaults' the way its been implemented because it actually copies the tenant default setting over, but shoudl that value ever change you have a bunch of rogue copies floating around. IMO 'use assigned default' should be a delete command to remove custom settings and thats about it.
to further diagnose whats failing your probably going to have to lookup your database keys and step through the dialplan and see what values fill in the variables each step of the way.