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Outbound Route Issues

Posted by ryan.tuttle on Thu, 05/06/2010

I am having some strange issues with the outbound routes on my MTE box. Looks like the issues started when I created two tenants with similar names. For some reason when I changed the trunk assigned to the routes for the first tenant the second tenant lost all of there routes. Also, when creating new tenants the 911 route gets copies as an unrestricted route even thought the tenant I'm coping from has the route as an emergence route. My guess is the outbound.include file is corrupted somehow and I am hoping that someone has a good way of straightening out this file since I have over 50 tenants and I would hate to have to manage all the outbound routes by hand.


Submitted by ryan.tuttle on Fri, 05/07/2010 Permalink

Ok, so after testing this on two different servers this appears to be a bug. Basically, if you create one tenant "ABC" and then create another tenant named "ABC123", if you change the routes on ABC then the system will delete all the routes for ABC123. As for the 911 route issue, that is actually the tenant cloning bug that has already been fix, works fine in 6.0.1.81