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Periodic announcement on CC queue

Posted by diffen on Wed, 11/03/2010

Hello,

If I record a new periodic announcement to caller in a CC queue and use in the CC queue i still get the system prompt that says "Your call is x in queue...".

Is it possible to remove that announcement so the customer only will be using an self recorded prompt.


Submitted by diffen on Wed, 11/03/2010 Permalink

Hello,

I did look at that page before but i couldn't find anything but I guess I was tired or something else when I looked at the page.

Thank you for the link.