Skip to main content

Polycom IP 650 Expansion Modules

Posted by raven on Tue, 07/29/2008

I have a customer who has decided he will use the Polycom 650 with the Expansion Modules that allow a receptionist-type to see the status of all the lines of the company. For a description:
http://www.polycom.com/usa/en/products/voice/desktop/soundpoint_ip/soun…

Does PBX manager support this device? How would it be configured to allow BLF and other functions to work?


Submitted by eeman on Wed, 07/30/2008 Permalink

the simplest way to populate the expansion module is by populating your buddy list and for each buddy select 'watch buddy'. If you prefer to edit the mac-addr-directory.xml manually, there is a 000000000000-directory~.xml example. You could also do a couple via the phone and then finish the directory file with an editor. Any line-key not assigned as an extension will become speed dial keys for those persons. The BLF occurs as a result of subscription aka 'watch buddy'. You must set a call-limit in each extension even if its arbitrarily high (can someone really talk to 10 people at one time on a handset that will only bridge 4 lines togeather?).

thirdlane already uses sip subscriptions

[general]

allowsubscribe=yes

notifyhold=yes

notifyringing=yes

limitonpeer=yes

and in the specific sip registration:

call-limit=10

subscribecontext=local-extensions

I generally assign the 6 linekeys on the phone as the extension, then leave the expansion modules as the BLF buddies.

from my models.txt

[polycom-601/650]

label=Polycom 601/650

lines=6

phone_template=polycom_phone.cfg

line_template=polycom_line.cfg

output=${mac}-registration.cfg

input_1=polycom_mac.cfg

output_1=${mac}.cfg

input_2=polycom_local.cfg

output_2=local-settings.cfg

required_1=sip.cfg

required_2=phone1.cfg

Submitted by eeman on Wed, 07/30/2008 Permalink

dont forget to enable budy watching in your configurations..

feature.1.name="presence"

feature.1.enabled="1"

presence pres.reg="1"

Submitted by raven on Wed, 07/30/2008 Permalink

Do you mean 'Create Contact' in Directory under 'Extensions & Directory' in the Admin portal? I'm not finding anything about Buddies.

Could anyone provide a step-by-step example on how to set it up, what menus, etc, and what I would have to do on the device itself?

Submitted by raven on Wed, 07/30/2008 Permalink

Does PBX manager have to auto-provision the Polycom expansion module through a/the config server in those configurations shown above? Maybe I also need an overview of the auto-provision process as well, not using it now.

Submitted by raven on Thu, 07/31/2008 Permalink

So looks like it is all on the phone and no config required in PBX manager. Is that accurate?

Submitted by mattdarnell on Thu, 07/31/2008 Permalink

Only thing in PBX manager is what Eric mentioned above:

"You must set a call-limit in each extension even if its arbitrarily high (can someone really talk to 10 people at one time on a handset that will only bridge 4 lines together?)."

-Matt