Thirdlane.com logo

Scrolling Asterisk Management Authentication Error in Manager Interface Normal?

Posted by raven on Tue, 04/22/2008
Forums
Thirdlane platform General Questions

When I go to Manager Interface, the left window scrolls the following:

Asterisk Call Manager/1.0
Response: Error
Message: Authentication failed

I haven't provisioned anything in the system at all yet, just looking through the menus.

Is this normal operation? Does it just login when it provisions something or I enter a command on the right? Do I need to send a usual asterisk login such as:

ACTION: LOGIN
USERNAME: username
SECRET: password
EVENTS: ON

Submitted by thirdlane on Wed, 04/23/2008 Permalink

It is also likely that you can not access AMI from the address where you are running your browser. By default you can access AMI only from local host. Basically you should not use Manager Interface screen unless you are on a secure network and can enable AMI access.

Best regards,

Alex

Submitted by raven on Wed, 04/30/2008 Permalink

Thanks for the feedback. I'd like to start by saying, I didn't initially change the manager password. Mainly, because no one instructed me to change it. Or to do anything else besides compiling Asterisk, loading webmin and then loading PBX manager. If I need to do something else, I need a direction to do it, in whatever sequence is appropriate.

I vi'd /etc/asterisk/manager.conf and loaded my credentials. But still no response whatsoever out of the manager interface. I've thrown all sorts of commands at it and it just continues to scroll on and on about authentication failed.

I'm not totally sure that I have the Asterisk manager interface started. The 'enabled' entry in manager.conf is set to 'yes' but no activity when I try to connect to port 5038. I keep reading that the manager is turned off by default, so unsure if it needs to get turned on somewhere besides /etc/asterisk/manager.conf.

Anyway, I need to stress (as a purchaser of MT), that if there's additional items that need to be setup, there has to be some notification set them up, and how.