Hello,
We recently did a clean install of Thirdlane 12.1. Using the Trunk settings we had before, we can receive incoming calls without issue. However, outbound calls generate a busy. We have confirmed that the settings are correct, and the current settings for outbound had in fact worked before we did a clean install. We are seeing the following from asterisk:
Any and all outbound calls generate this error
-- Called SIP/18666859630@Lingo2
-- Got SIP response 482 "Loop Detected" back from 127.0.0.1:5060
-- SIP/Lingo2-00000423 is circuit-busy
== Everyone is busy/congested at this time (1:0/1/0)
I have been unable to find any setting in the Configuration Manager that would explain this. Both I and my predecessor are at a loss. We can't help but feel it is something really simple in the settings. We just need to where we would go to correct this loop condition. Thanks in advance.