Thirdlane new release - 7.5.2.1
- Added ability to properly identify and show call direction for calls made via "Originate" command
- Fixed a bug where "autopause" queue option was not saved correctly
- Added "autopausebusy", "autopauseunavail to queues options
- Added tl-dialout-1-trunki-pin script "Dial Out (1 trunk) with PIN which prompts users for vm pin based access code and can be used for international dialing.
- Added ability to set parking time in tenant parking lot settings
- Fixed a bug where settings were not applied when managing parking lots for tenants
- Increased the number of pickup groups per tenant to 100
- Allow selection of restricted "from inside" contexts for trunks, useful for connected PBXs
- Ignore call acceptance rules for internal calls so they are not screened
- Fixed a bug in IVR import for multi tenant systems (gotovm and gotovmsilent items)
- Various internal changes in preparation for a new major release
- Changed MAC address verification failure from error to warning to allow extension to be used instead of MAC (for Polycom UC)
- Renamed Phones Provisioning to Device Provisioning
- Increased number of buttons in Device Provisioning
- Fixed a bug in cron job error return value
- Fixed a bug where users were allowed to manage company directory without specific permission
- Fixed a bug where multiple permit or deny values were stored under one key when using text backend for sip
- Added extra checking and file cleanup for keeping settings for realtime sip and sip_peers.include consistent
- Fixed a bug in Live Monitor where agents could not be logged off or unpaused and Answered Calls were not shown correctly in Asterisk 11
Hi
Hi
We are using this version but we are unable to see live call time of any agent it is stuck on 00:00
also i have a question we have multiple queues and when one agent is logged into 2 queues he does not get time to wrap up previous call
i.e
agent 1 is logged in to Queue 1 and Queue 2
Agent 1 answer the call from Queue one ( wrap up time is set to 30 Seconds for both Queues )
as soon agent 1 finish call of Queue on he receive call from Queue 2 without any wrap up time how to fix this.
Thanks
In the next version you will
In the next version you will be able to control this by setting wrapuptaime and shared_lastcall option.
Please post feedback, questions and bug reports to General questions forum - we would like to keep News and announcements for our News and announcements :)
Noticed that uniserver log
Noticed that uniserver log files are very large under this version. Several hundred Mb in size compared to only a few Mb in previous versions.
Has the verbosity been accidentally left too high on this release?
Is it possible to turn it down back to the previous levels?
This variable is deprecated
This variable is deprecated in MySQL 5.7 - but the latest CentOS includes much older version of MySQL - and that is what we install now.
To deal with this we can specify engine on the table level - more verbose but more accurate. Will be included in the next release.
Hi Alex,
Appreciated your work.!!
Regards
Ramana