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Thirdlane Dialer not storing user password

Posted by kyriakos on Thu, 02/14/2008

I have installed the latest Thirdlane Dialer trial and i am trying to configure it. I have set up everything but it seems that it does not store the password for the Thirdlane PBX user.
Why is this happening? How can i try it if its not storing the password?

Best regards,
Kyriakos
Otenet Telecom


Submitted by thirdlane on Wed, 02/20/2008 Permalink

Hi Kyriakos,

It is supposed to store the password. Can you try changing the password to something simple and see if that makes a difference?

Any chance I could connect to your box to see what is hapenning?

Submitted by kyriakos on Thu, 02/21/2008 Permalink

Hi Alex,

password is 3 characters only! I can give you access on my box. Please send me an email so we can arrange the details.

I have tried installing it on both Vista and XP boxes but still the same problem.

Best regards

Kyriakos Mavromichalis

Otenet Telecom

Submitted by kyriakos on Thu, 09/25/2008 Permalink

It works now except from the popups.. working on it though..might be a firewall issue?

to which port does the asterisk talk to dialer? Perhaps the firewall is blocking inbound asterisk notify messages to dialer on my pc.

Submitted by thirdlane on Thu, 09/25/2008 Permalink

Hi Kyriakos,

The current implementation won't allow popups when client is behind NAT.

Best regards,

Alex