Good day,
Is there an out of the box feature to transfer callers to an extension, but have that caller directly put on hold? We have been using call parking, but the customer would prefer a direct to hold solution.
Thanks,
Ryley
Good day,
Is there an out of the box feature to transfer callers to an extension, but have that caller directly put on hold? We have been using call parking, but the customer would prefer a direct to hold solution.
Thanks,
Ryley