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Weird Extension GUI Problem

Posted by brian on Mon, 07/18/2011

Hi,

Same box that was having inbound.include issues.

Extension 401 is working perfectly and displaying in TL but the extension number that is usually clickable to edit the extension isn't there.

What config file should I fix?

Thanks
Brian


Submitted by brian on Mon, 07/18/2011 Permalink

Hi Erik,

Checked all logs, no sign of any HDD issues. It would be unlikely for EXT=401 to just disappear from the file?

Brian

Submitted by eeman on Mon, 07/18/2011 Permalink

well its weird that this is the second or third file you've mentioned that magically is missing entries.. which means one of only 3 possibilities

1) the file was altered, either manually or via the UI, accidentally or otherwise

2) the file was overwritten by another copy (backup?) that did not contain this data

3) some sort of minor file corruption and your missing blocks to the file.