When you retrieve a parked call you don't get the Caller ID information.

Forums

Say a caller comes in with the phone number of 777-555-1234.
My operator parks the call at 701 and lets me know the call is there.
I retrieve the call at 701 but the caller ID on my screen shows 701 not 777-555-1234.

Is there a way to keep the caller id through the park process?

Submitted by eeman on Wed, 09/25/2013 Permalink

are you running 1.8 and have sip updates enabled? if so thats about all you can do. It has to work with all endpoints. for it to send the UPDATE sip message.

Submitted by IVSCOMM on Wed, 10/02/2013 Permalink

How do I check if sip updates are enabled? I am running Asterisk 1.8.17.0 but I don't know what to check for SIP updates.

Submitted by fuse3 on Thu, 10/10/2013 Permalink

Try adding

sendrpid=pai

To the general section of your sip.conf

Michael

When you retrieve a parked call you don't get the Caller ID information.

are you running 1.8 and have

How do I check that

Try adding