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loading of application failed

Posted by ipvisie on Tue, 05/16/2017

I have setup a new installation on Vmware ESx6, downloaded the latest version 8.0 and setup an IP address. I can access the Webmin, from there updated all the packages and started the Thirdlane Communications Manager.

Then a wizard starts with license agreement, database settings, CDR etc.etc.

When this wizard is finished the screen says "loading application" then i get a pop-up:

" The server returned the error status code =-1"
"Internal server error"

And then the screen says "Loading of the application failed!"

What could i be doing wrong or what can i do to troubleshoot this? I must say the documentation on installation and first use is wortheless. So I am presuming i am doing everything correct, but it seems i'm forgetting something here.

Regards,
Sven


Submitted by ipvisie on Wed, 05/17/2017 Permalink

I've found another ISO on this site and now I installed version 7.5.2.1

I still get the error message during install but at least now the application works. I have a trial license for 30 days so i'm going to do my testing with this version.

Submitted by thirdlane on Fri, 05/19/2017 Permalink

Hi Sven,

I am sorry you are having problems. Using an old version is not the best option,as you will be missing quite a bit of functionality.

Try updating to the latest version at the shell prompt:

yum clean all
yum update

If that does not help, let us know and we will look at your server - we will need both webmin and SSH root access