There is a feature in the IVR menu to play "Announcement generated using Command" and the ability to enter a command. This looks like a handy way for users to record their IVR media, but I can't find any documentation on how to use it.
Maybe it can be used with a feature code for "Voice prompt recording"?
Any clues?
This is supposed to allow
This is supposed to allow generating IVR announcement on the fly, possibly based on some conditions.
Seems like its a mystery,
Seems like its a mystery, However using *51 seems like a good option. Any clues on how this can be used. It seems to record a voicemail message, but how does it end up in the right place for an ivr
If you read the "comments"
If you read the "comments" for the *51 feature code, you will see that the *51 code is designed specifically to be used by the Voice Prompts -> Create Voice Prompt Web GUI. So while the code is listed independently, it is really the script/code that is used the web GUI to "connect" the GUI to a physical phone for recording.
Doug,
I could be wrong because I have never used it, however, I believe that this is for entering an asterisk command like SayDigits or the like to generate the announcement.
*51 (by default) for web prompt recording is the "handy way" for users to record their IVR media.