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Upgrade Link

Posted by mattdarnell on Mon, 12/03/2007
Forums
Thirdlane platform General Questions

It seems that when you disable the viewing of the administrator's manual, there is no other link to perform an upgrade.

Perhaps a permanent shortcut should go into system settings.

-Matt

Submitted by George on Mon, 12/03/2007 Permalink

Matt,

its toggled in Ststem setting / Branding (Link to Administrator's Guide)

NOTE also over wrote manuals AGAIN grrrr

our system is adding a + to all inbound calls so everything inbound is failing :( going to be a long night fixing this..

G

Submitted by George on Mon, 12/03/2007 Permalink

Nice Job in the Hunt Groups (lists?) the name trying to be different from falling out of the norm..?

much nicer and cleaner then going it in feature codes..

questions though,.. adding ring groups to Hunt Groups..? I'm a little confused on that one.. can you explain please..?

I like the expanded left screen but can change it so when you have the system in expanded mode the listing in the main screen (center) only applies to the main catagory you are currently in..

would look much cleaner and easier to locate that your looking for..

just my thoughts...

BTW: great idea on the Logo mangement.. nicely done..

Submitted by thirdlane on Tue, 12/04/2007 Permalink

I am not sure what to the best way to deal with "custom" user manuals may be - sorry for overwriting :). One way would to avoid this would be for customers to create a custom menu link that will point to a manual , and hide our link alltogether. Any thoughts?

Also - what is the problem with + in the inbound calls? Did something get broken?

Submitted by George on Tue, 12/04/2007 Permalink

>> Also - what is the problem with + in the inbound calls? Did something get broken?

seems so, this started right after the upgrade, all inbound calls failed, I did a temp work around by going into the inbound.include file and adding a + in front of all the numbers..

exten => +13035922947,18,NoOp(${EXTEN})

exten => +13035922947,19,Set(status=${DB(TL/TENANT/axint/status)})

exten => +13035922947,20,GotoIf($["${status}" != "0"]?23)

exten => +13035922947,21,Playback(ss-noservice)

exten => +13035922947,22,Congestion

exten => +13035922947,23,GotoIfTime(*|*|*|*?from-outside-13035922947-tl-allhours-axint|s|1)

as you know this is a problem as new numbers are adding to the tenants..

your thoughts..?

>> One way would to avoid this would be for customers to create a custom menu link that will point >> to a manual , and hide our link alltogether.

problem is use will be able to see admin doc.. don't want to create a problem as the questions will fly and others very confused..

how about putting the default manuals in a different place so if they ever get upgrade we can see and post our own to the customers on the correct levels, users admins..

will work hand in hand with editable content on the home pages :)

G