Move tenants between Thirdlanes

Forums

Hi guys,
We've got a few Thirdlane MTE instances, in the past on 7.5 I was able to use the Migration Assistant to move tenants between Thirdlanes,
Seems on MTE 8.3.1.2 I can't migrate tenants anymore,

The process starts, shows one tenant and then conks out.

[root@hostedpbx-c ~]# tail -f /tmp/tl-remote.log
Remote server started export
Exporting trunks
Exporting provisioning templates
Found 18 tenants
1/18 | TENANTNAME

Any ideas? I've tried this on a few MTE boxes and same result on all, first tenant is listed, goes no more, doesn't create a tl-export.tar.gz either

Nick

Submitted by thirdlane on Fri, 04/20/2018 Permalink

Is this 8.3.1.2 to 8.3.1.2?

Submitted by NickJ on Sun, 04/22/2018 Permalink

Yup that's right, so on the same software version,
I could take the database tables with that tenant ID but I'd worry about stuff going wrong and I'd rather just do it using the Migrate Tenants function,

As we've got multiple boxes sometimes a tenant might grow and we want to move them to a box with more space.

Nick

Submitted by NickJ on Tue, 05/01/2018 Permalink

Hey Alex, any update on this one? have you guys been able to replicate it?

Submitted by thirdlane on Wed, 05/02/2018 Permalink

Nick,

Please restart webmin on the server you are migrating from, do migration again and let me know if that works.

Submitted by NickJ on Wed, 05/09/2018 Permalink

Thanks Alex, that did the trick.

Submitted by eeman on Mon, 06/04/2018 Permalink

the only migration bug Ive run into is the archive file doesnt make it over to the new MTE box, so I have to go into /tmp on the old box and move it over manually and do a migration from the filename

Submitted by NickJ on Tue, 06/05/2018 Permalink

I found this was pretty common when I was migrating between boxes, but I'd just scp the /tmp/tl-export.tar.gz over once it had extracted and that seemed to do the trick.