I am trying to figure out if there is a way to play Music on Hold, while cycling through a hunt list.
I can get the Music on Hold to work in a Queue, but not a Hunt List...
Thanks,
Bob Rafferty
Submitted by eeman on Wed, 10/22/2008
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Submitted by serverbeach on Thu, 10/23/2008
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To: BobRafferty With the
To: BobRafferty
With the comment by eeman I wonder if you described why you are routing calls in this manner.
Could it be done in without mixing the hunt and queue?
Could post an example for us to view?
Regards,
Serverbeach
Submitted by serverbeach on Thu, 10/23/2008
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It can be done with the
It can be done with the followign:
Send the caller to a Feature Code with QUEUE and VM timeout.
Serverbeach
No, a call cycling through a hunt list is not in an answered state or a held state. Obviously you've discovered how to use a Queue to achieve this goal. This prettymuch defines how a queue differs from a hunt list. A hunt list cycles through the dialplan where with a queue, the calling channel stops moving through dialplan and audio is played back to the calling-answered channel.