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Connect Visual Voicemail

Posted by jakeness on Thu, 05/14/2020

Vote to bring back visual voicemail - IMHO dialing voicemail feels like a downgrade.


Submitted by chrisc@accents… on Thu, 05/14/2020 Permalink

Completely agree. The downgrade to no visual voicemail was a poor step backward and extremely disappointing to us. We are now trying to find some type of workaround to this before we upgrade any production customer systems. I can not believe the product is now not able to support a feature which has been in mainstream VoIP telecom since 2005.

Submitted by thirdlane on Thu, 05/14/2020 Permalink

It is a temporary "downgrade", sorry for the inconvenience. An equivalent feature will be back soon. In the meantime, all users have access to voicemail in the user portal.

Submitted by chrisc@accents… on Fri, 05/15/2020 Permalink

It's never a wise practice to remove core elements of an application which users rely on. What is the timeline for the feature returning?

Submitted by chrisc@accents… on Mon, 05/18/2020 Permalink

Good to hear Alex, thank for the quick response. It's used by many users and they will appreciate the feature remaining.