outgoing call stuck in asterisk no way to kill the channel

while I made a internal call, say 215 to 202, in asterisk, the call stuck

pbx19*CLI> core show channels
Channel Location State Application(Data)
SIP/202-prodosec-000 s@macro-pr-dialout-b Ring GotoIf(1?use_myid_from_channel
SIP/215-prodosec-000 s@macro-pr-dialout-b Ring GotoIf(1?use_myid_from_channel

pbx19*CLI> hangup request all
Requested Hangup on channel 'SIP/202-prodosec-00000006'
Requested Hangup on channel 'SIP/215-prodosec-00000007'
Requested Hangup on channel 'SIP/215-prodosec-00000008'

check again, the channel still there
pbx19*CLI> core show channels
Channel Location State Application(Data)
SIP/202-prodosec-000 s@macro-pr-dialout-b Ring GotoIf(1?use_myid_from_channel
SIP/215-prodosec-000 s@macro-pr-dialout-b Ring GotoIf(1?use_myid_from_channel

the on my extenson 202, I can not make any calls any more. no matter internal call or external call.