recording conference calls

just bumping this up to make sure someone sees it... still haven't resolved this.

So I figured out the problem on this... There's this in the script:

;; may need absolute path???

exten => s,n,Set(MEETME_RECORDINGFILE=conf-${confno}-${STRFTIME(,,%F-%T)}-${confno}${TL_DASH}${tenant})

Turns out, yes, it really does need the absolute path. It also seems to choke on the lack of a timezone being specified.

I changed it to this:

exten => s,n,Set(MEETME_RECORDINGFILE=/var/spool/asterisk/meetme/conf-${confno}-${STRFTIME(,UTC,%F-%T-UTC)}${TL_DASH}${tenant})}

And now my recordings work.

I imagine for a permanent fix it probably needs a variable for the path to the spool directory too.

I'm still not getting them to show up in the Recorded Calls panel of the conference owner, however... I even tried changing the filename back so it was exactly the same format it was originally just with the path in front and the timezone set (I had originally removed the redundant ${confno} variable and put the timezone indicator in the string, reverted both of those).

So what do I need to do to get the conference owner to be able to see the recordings?

I am having the same issue here. I haven't ever used the conferencing until today and noticed the recordings are not available to the end user.

On another note... I discovered the hard way that the colons in the file names make it really hard to try to copy the files between machines if I need to get the file to someone some other way (since they don't show up in the UI)

ringring# scp conf-7391-2009-02-11-17\:54\:39-7391.wav root@people:/home/jpatel/

ssh: Could not resolve hostname conf-7391-2009-02-11-17: nodename nor servname provided, or not known

Suppose we could use dots instead of colons in the time? Although I suppose if it actually shows up in the UI it wouldn't matter.

colons, @ symbol, spaces, slashes are all no-no's in filename etiquette. For time, just using military time should suffice, 0125 1215 1647 etc

conf-7391-2009-02-11-175439-7391.wav .. not sure why your conf # is listed twice.

you'd have to change %T to %H%M%S so that it doesn't insert colons. and get the UI parser to recognize the format. I think conf room number and date/time should be all parsed into the filename. a lookup of the conf room should indicate which admin's are allowed to see it. I suppose, in the interim, the admin is grabbing the files for them?

It seems to be following the standard filename format used for the individual call recordings on an extension. Extension recordings start with "in-" or "out-" followed by the extension number, then the date and time, then the callerid of the incoming call or the number you dialed. Conference room recordings start with "conf-" instead, and since they have no "callerid" per-se, it just puts the conference room number into the callerid position in the filename to give the UI something to put there. That's my guess anyway. Which doesn't matter since the UI doesn't seem to show them anyway. :) There's a category for Conference recordings in the dropdown at the top of the Recordings page, but nothing's in it, even though there are recordings from conference rooms owned by that user on the filesystem.

And yeah, for right now, I've been grabbing the conference recording files off the filesystem to give to the owners when they request them.

I actually added the recording feature to thirdlane's conference script and donated it a while back... my original code had this in it:

exten => s,n,Set(MEETME_RECORDINGFILE=/var/spool/asterisk/meetme/conf-${confno}-rec-${STRFTIME(,GMT,%Y%m%dT%H%M%SZ)})

For the above example that would given a filename of conf-7391-rec-20090211T175439Z.wav

That's the date/time coding format used in aviation and weather reporting, not sure why I used that, but it was convenient at the time (probably because I didn't have to worry about separators :) )

I now find myself trying to figure out how to record conference calls also. I think that the meetme-username-$extension-$conf_participient_number.wav is the actual username that a user records to identify themselves. I've added the absolute path but no joy yet.

what if, when you call into a conference, you do the '#9' one touch recording?

Has anybody figured out where the recorded calls page looks for recorded conference calls? Recorded extensions calls are kept in /var/spool/asterisk/monitor and are displayed from there. Conference calls are recorded in /var/spool/asterisk/meetme but they dont show up in the web page.

They should probably integrate with the whole conference management side of things instead of the recorded call section. Give anyone listed as admin the right to view/edit/delete those recordings.

Nothing happens, although I can record a normal conversation just fine. In the conference options, I have 'record conference' checked. I tried both with and without adding an 'r' option which I thought would be somewhat redundant with the above option checked.

I have yet to be able to record a conference. I have 'record conference' checked on the 'edit conference room' page. I tried it as both a conference user and conference admin. Am I missing something obvious? All I did to try and record a call is hit "*4" which is defined in features.conf for automon. Its the same key sequence I hit to record a normal phone call which I can do trivially.

I am open to suggestions.

Thanks

FSD

recording a conference isnt part of the 'one touch recording' of features.conf. Are you using the macro-tl-dialconference-prompted script to join the conference room? that script adds the 'r' option to the MeetMe application and sets the filename to:

MEETME_RECORDINGFILE=conf-${confno}-${STRFTIME(,,%F-%T)}-${confno}${TL_DASH}${tenant}

I didn't know about the 'one touch'. I do now. I was using macro-tl-dialconference, not macro-tl-dialconference-prompted, although MEETME_RECORDINGFILE is defined in both. The recorded file does not appear in "recorded calls", but that is a seperate issue.

Anyway, as usual, "I'm not worthy, I'm not worthy". Thanks for all your help.

FSD

recorded files sometimes has a pulldown for the type of file, have you looked under conference?

Neither conference nor queues show any files even though I have recorded both. The files are in /var/spool/asterisk/monitor.

the conference files are not supposed to be in that directory.. did you change it?

they should find themselves in meetme not monitor

Actually, they were initially in the meetme directory but did not show up there so I tried the monitor directory also with no success.

On a similiar note, does anyone know where the filename convention for calls recorded using "one-touch recording" is defined? I see files that look like the following:

auto-1240948765-in-200-2009-04-28-14:31:46-3015553084.wav

its defined in the dialplan for recording format at various places.

btw change

MEETME_RECORDINGFILE=conf-${confno}-${STRFTIME(,,%F-%T)}-${confno}${TL_DASH}${tenant}

to MEETME_RECORDINGFILE=/var/spool/asterisk/meetme/conf-${confno}-${STRFTIME(,,%F-%T)}-${confno}${TL_DASH}${tenant}

Guys I have a problem, I select conference to be recorded and I can't find recording file can some one please help me