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Dialer over WAN not LAN

Posted by beedsley on Mon, 03/23/2009

We have the dialer working on the LAN but would like to run it over the WAN for clients that use our MTE.

Is there some special ports we need to open other than 80? 8080 maybe? Or does it only work on the LAN?


Submitted by eeman on Mon, 03/23/2009 Permalink

if your talking about popups and notifications, it wont work. You can obviously initiate calls but notifications don't work. The way the software works is the dialplan looks up the ip your client registered from in the user portal and then sends a notice to that IP. Since all the end users will all come from the same public IP (nat) then there is no way to deliver the notice to the end user.

iSymphony has a similar feature but each client runs an active session back to their daemon and notices populate over the active session as opposed to event based notices. This eliminates your NAT dilemma but obviously incurs some cost.

Submitted by beedsley on Mon, 03/23/2009 Permalink

If we loose popus and notifications, that is ok.

So you are saying the Dialer will work over the wan, with a public ip?

Submitted by eeman on Tue, 03/24/2009 Permalink

I'm saying the only wan limitation you have is PBX manager sending data to the client, not the other way aryound :) If the PC can reach the user portal there is nothing stopping the dialer from doing the same.