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SPA 942

Posted by brian on Wed, 07/15/2009

Hi Again,

I'm trying to provision an SPA942 phone by https://

Software on the phone is 5.1.15(a) - I notice that all the firmware has now be moved to linksysbycisco.com which is really badly put together..

Anyways it finds my spa942.cfg and then it finds the spa(MACADDRESS).cfg file but it doesn't provision. It says

Status: Failed
Reason: Noservername

I've tried to add in and as fields in the .cfg file but to no avail.

Any ideas?

These are the primary type of handset we will be using.

Thanks in advance.
Brian


Submitted by eeman on Wed, 07/15/2009 Permalink

not sure, I would see if it works via tftp provisioning to rule out the syntax of your configs. You should upgrade to firmware 6-1-5a or higher so that you can use the busy lamps and other features.

Submitted by gregshap on Sat, 07/18/2009 Permalink

Erik,

I have been using SPA942 almost always but was wondering if you know of a better solution. Not that they are bad, I just know there must be something better. minimum requirements : 2lines, built in switch, great speakerphone.

Thanks,

Submitted by eeman on Sun, 07/19/2009 Permalink

I'm a huge polycom fan. The firmware upgrades are easy to do en mass. Once DHCP is set up correctly the only thing to manually do on the phone is either manually put it in a vlan or enable vlan discovery via dhcp. The speakerphone quality is so good cisco licenses it for their phones and in some cases flat our re-brands the conference phones with different software load.

for a SPA942 comparable model I would look at the SoundPoint IP450 or IP550. For cost effectiveness still meeting your requirements, check out the IP330. The IP450 and IP550 use the RJ9 style headset port while the IP330 use a 2.5mm headset jack, though you can get an RJ9->2.5mm adaptor cable for it.

Submitted by raven on Mon, 07/20/2009 Permalink

I've been waiting for a chance to blast Cisco in a forum...

Linksys used to have a great support website, now Cisco moved everything to their indecipherable BS website, maintained by the largest group of complete morons (who just happen to be indians. Not the american kind). Yeah, ship all our jobs to Bangalore you a**holes. I challenge you to find the firmware and manuals you are looking for. Register yourself with Cisco because you bought a $20 NIC card. What a bunch of retards. That's probably insulting retards.

Submitted by gregshap on Thu, 07/23/2009 Permalink

Thanks Erik,

I will give them a try. I hear that AT&T is dumping Nortel for Polycom. Great move. Also, they are here in my hometown - Austin !.

I was going to try one of your SIP Proxies. Do you have to enable VLAN in order for it to be effective on a phone only network?

Greg

Submitted by eeman on Fri, 07/24/2009 Permalink

if you don't have vlan's you'd have to change the listening interface of the proxy daemon in the interface. It might be just as easy to keep vlan100 even if its the only used vlan on the physical segment. But either way should work. Btw Nortel is in bankruptcy and last rumor was Avaya was looking at buying them.

Submitted by paborn on Tue, 09/01/2009 Permalink

Hi All,

[I'm a TME at Cisco, please be nice. :-) ]

If you need documentation, Admin Guides, Provisioning Guide, firmware, help, etc. take a look at the Cisco Support Community at: https://www.myciscocommunity.com/community/smallbizsupport

Some Linksys products, example SPA9xx phones etc can now anonymously downloaded:

https://www.myciscocommunity.com/docs/DOC-2181

ATA docs are here: https://www.myciscocommunity.com/docs/DOC-2149

Phone docs are here: https://www.myciscocommunity.com/docs/DOC-2148

As I mentioned, I'm a technical marketing engineer at Cisco and work with small business SIP endpoints. We want our products to work with 3rd-party call control. I recently wrote an application note on deploying the SPA8800 with Asterisk, for example: https://www.myciscocommunity.com/docs/DOC-7654

Lastly, if you're wanting to upgrade from a SPA942, have you seen the new SPA525G? 5-lines, Color, BlueTooth, MP3 player, displays photos, wideband audio, etc. Here's a datasheet: http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps9730…

Regards,

Patrick

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Cisco employee

Submitted by eeman on Tue, 09/01/2009 Permalink

hey patrick, how about releasing a recent version of the bulk provisioning admin guide to the public so we don't have to use a stolen one floating around the net that is based on firmware 2 years old. Only giving that provisioning guide to distributors was total bullshit IMO. Not having to manually provision each and every phone via the web interface isn't something you should keep to yourself, it makes your product MORE valuable, not less.

Submitted by paborn on Wed, 09/02/2009 Permalink

Hi Erik,

I fully agree with you. The provisioning guide is available from here: https://www.myciscocommunity.com/docs/DOC-3216

It's also linked from the ATA docs here:

https://www.myciscocommunity.com/docs/DOC-2149

I just noticed that it wasn't linked from the phone's page, so I've added a link:

https://www.myciscocommunity.com/docs/DOC-1751

Regards,

Patrick

--------

Cisco employee

Submitted by eeman on Wed, 09/23/2009 Permalink

has this

view-source:http:///admin/spacfg.xml

always existed in all the spa devices or is it new for the firmware? Would have been invaluable in the past, just not sure why it was never widespread :)

Submitted by eeman on Wed, 09/23/2009 Permalink

hey on the 5xxG series phones is the headset port still that cheesy 2.5mm jack or is it an RJ9 jack like most office phones use so as to be compatible with plantronics and GN Netcom headsets?

Submitted by paborn on Thu, 09/24/2009 Permalink

The http:///admin/spacfg.xml is relatively new.

The view-source: is from Google Chrome.

The Cisco SPA5xxG phones use the 2.5mm jack for the headset. The phones are all Plantronics and GN Netcom compatible. Here's a list of tested headsets:

https://www.myciscocommunity.com/docs/DOC-2188

I use the GN9120 with my SPA525G and am very happy with it. I also enjoy using my mobile phone's BT headset with the SPA525G. :-)

Regards,

Patrick

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Submitted by moshe on Mon, 03/22/2010 Permalink

where would i set the outbound proxy address when using a linksys spa942 behind a openwrt router with siproxd as a proxy

i don't see anywhere in linksys_phone_9xx.cfg or linksys_line_9xx.cfg about a outbound proxy is it called something else

any help
thanks