Record Call Button

its whatever defined in features.conf

That is what was defined in features.conf and it wasn't working. We have found that you can not press #9 until the other party picks up - it doesn't appear to work until that point. We were attempting to press it immediately after dialing the number. Thanks for the pointer to features.conf.

Sorry, my mistake. I didnt read the question thoroughly enough.

I have recorded and press #9 to make this work.

I only have 1 side of the conversation when I play this back in the portal.

So I cannot hear my side of the conversation only the callers.

Any Ideas?

is sox installed?

I will check into this.

Thanks for the point in the right direction.

soxmix is not working in asterisk 1.6.x it is trying to call sox –m to mix the in and out wav recordings for both sides of the audio and the repos do not have sox 14.x in them hence sox cannot be upgraded and asterisk will not combine the audio files into a single file

Any ideas?

install sox

Civey,

we had the same problem... Sox not mixing the recorded calls when #9 is pressed... it was putting one stream first and then attached the other stream at the end, thus not really playing back a conversation...

We solved the problem by installing the newer version of SOX which has an -m switch and everything is working perfectly...

The repositories only have sox 12.18.1, here is how you install sox 14.3.1

==================INSTALL PROCESS===================
------- REMOVE SOX 12.18.1 ----------
rpm -e --nodeps sox-12.18.1

-------- Download and install SOX 14.3.1 -------
cd /usr/src
wget http://downloads.sourceforge.net/project/sox/sox/14.3.1/sox-14.3.1.tar…
tar zxvf sox-14.3.1.tar.gz
cd sox-14.3.1
./configure --prefix=/usr
make all
make install
=================================================

Let me know if that fixes your issue as well

Thanks