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Shared / Common Voicemail

Posted by bup413 on Fri, 10/23/2009

I have two extensions, x308 & x309 but only want one extension to actually have voicemail while both phones MWI follow x308. This is all working except when I dial *85 from x309 it does not go to x308 voicemail box for message retrieval, it appears to try x309

What am I doing wrong?

-Adam


Submitted by eeman on Fri, 10/23/2009 Permalink

create a new pattern, forget that *85 .. the VSC registers that as something else..

make a pattern called _*98! and use the same script..

phone 308 can dial *98 but phone 309 has to dial *98308

it parses the channel name to determine mailbox unles specified by additional digits.