Just noticed a problem with my MTE server. A user logged in to the user portal, went to Voicemail, and tried to email a voicemail message to himself. When we do that that we get "Failed to process messages : voicemail_file_notfound". Nothing in the messages log or the maillog. Has anyone else seen this? Any idea where to look for a problem. The userportal is User v 2.1.3.74, and MTE is v 6.0.1.74
Submitted by mattdarnell on Tue, 12/15/2009
Permalink
Submitted by dozment on Wed, 12/16/2009
Permalink
Submitted by thirdlane on Tue, 12/29/2009
Permalink
Failed to process messages : voicemail_file_notfound
Fixed in 6.0.1.77 - please confirm if it works for you
I just tried it and got the same error - "Failed to process messages : voicemail_file_notfound"
I am using User Portal 2.1.3.76
-Matt