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Voice Mail Extension

Posted by rockinthesixstring on Wed, 05/28/2008

On our old system we had our regular extensions

101
102
103
104

but then we had voice mail extensions
201
202
203
204

where the operator could transfer someone directly to our voicemail by using a 2 instead of a 1 in the extension.

Is there a way to set this up in TL?


Submitted by thirdlane on Wed, 05/28/2008 Permalink

Of course :). You can do the same by creating feature codes 201, 202, .. and associating them with tl-goto-voicemail script.

Or you could make a special extension _2XX and make your own script that will send to a mailbox based on the extension (after replacing 2 with 1).

Submitted by rockinthesixstring on Wed, 05/28/2008 Permalink

Feature Codes worked great thanks