Skip to main content

EMERGENCY: NEED HELP! Could not connect to manager interface

Posted by voicedata on Fri, 04/02/2010

We restarted our server and all of a sudden when we login to pbx manager, it is saying: Could not connect to manager interface

Our whole system and about 50 other businesses phones are down.

Please help! How can I fix this. EXTREMELY URGENT


Submitted by voicedata on Fri, 04/02/2010 Permalink

Somehow it is working now. I SSHed in and tried to get into asterisk and at first it did not start. I tried again and it must have initiated it. i guess for some reason asterisk was not starting when the server rebooted.

Now, it is still spitting out mysql errors in the asterisk CLI.

[Apr 2 13:17:04] WARNING[4365]: pbx.c:2529 __ast_pbx_run: Timeout, but no rule 't' in context 'tl-faxsend'

[Apr 2 13:16:41] ERROR[4371]: cdr_addon_mysql.c:159 mysql_log: cdr_mysql: cannot connect to database server localhost.

.
[Apr 2 13:11:43] NOTICE[3967]: res_fax.c:1036 generic_fax_exec: Channel 'SIP/GOANYWHERE-datarecovery-Dallas-b7c13400' did not return a frame; probably hung up.

It seems to me as if it is probably trying to connect to mysql for call logs and mysql must not be started. How can I resolve this???

Submitted by mattdarnell on Fri, 04/02/2010 Permalink

From the shell run:

chkconfig asterisk on
chkconfig mysqld on

That will have asterisk & mysql start after a reboot.

-Matt

Submitted by voicedata on Fri, 04/02/2010 Permalink

Thanks alot guys!

The chkconfig asterisk on command returned this error:
"error reading information on service asterisk: No such file or directory"

It seems to take the chkconfig mysqld on command fine tho