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NVFaxDetect dropping incoming call

Posted by Drew on Fri, 04/09/2010

Intermittantly when incoming calls come in to a tenant's IVR, NVFaxDetect cant be found and the call gets dropped:

-- Executing [s@tenantivr-tenant:5] Answer("SIP/trunk-0000a911", "") in new stack
[Apr 9 12:13:17] WARNING[15650]: pbx.c:1849 pbx_extension_helper: No application 'NVFaxDetect' for extension (tenantivr-tenent, s, 6)
== Spawn extension (tenentivr-tenant, s, 6) exited non-zero on 'SIP/trunk-0000a911'

How can I turn off fax detection, or at least stop looking for NVFaxDetect?

Asterisk 1.4.29.1
TL MTE PBX Manager 6.0.1.78


Submitted by eeman on Fri, 04/09/2010 Permalink

re-publish the ivr and it should remove the line trying to use nvfaxdetect

make sure that the application is deleted in /usr/lib/asterisk/modules