Hi,
I'm in the process of moving my first PBX user over to Thirdlane MTE. I need to set a timeout on a queue and forward the call to an external number if that timeout is reached.
In the current PBX it looks something like this (extensions.conf):
exten => 4003,n,Queue(4003,tr,,,60)
exten => 4003,n,Dial(...)
What would be the best way to do this in Thirdlane? I'm thinking I could create a custom script with options for timeout as well as external number, but I want to explore other ways of doing it more dynamic. Any pointers?
Cheers on a great product,
Magnus
How to create chan_local extensions?
Thanks Erik, hadn't explored hunt lists. Had this fix idea in my head what they were used for, which obviously was wrong...
chan_local extensions is another thing I haven't found yet. Atm I'm using ringgroups with a single number, that doesn't sound right does it?
i use them when calling an
i use them when calling an IAD like an Adtran TA900 ... where people have a main number that 'rolls over' to other numbers in a hunt list.
huntlist lets you build step by step procedures including a final script when the other steps fail. You can add chan_local extensions, direct devices, queues, custom commands etc.