Am I missing something? I am trying to get the call recording to work by pressing #9 and nothing is happening. Before anyone asks yes I have it selected in the call recording options for selective call recording.
Shawn
still not working. I have
still not working. I have set it up as you showed above but I get no response. Even watching it think, nothing when I press #9. Any other suggestions?
one touch recording
Hi Erik,
I have the same problem.. I have the following
pickupexten = *8 ; Configure the pickup extension. Default is *8
featuredigittimeout = 1000 ; Max time (ms) between digits for
; feature activation. Default is 500
[featuremap]
blindxfer => ## ; Blind transfer
atxfer => #* ; Attended transfer
disconnect => #0 ; Disconnect
automon => #9 ; One Touch Record
did I miss something or is there something else to do that I'm lacking..
Thanks
George
one touch recording
okay I was mistaken, Erik that fixed it thanks
the problem is and someone else posted about not being able to see the recorded calls from anywhere other in at the tenant admin level..
seems to be a bug in the can manage recordings switch for the users access
did you set it up in features.conf correctly? Also the default featuredigittimeout is a bit too quick IMO
pickupexten = *8 ; Configure the pickup extension. Default is *8
featuredigittimeout = 1000 ; Max time (ms) between digits for
; feature activation. Default is 500
[featuremap]
blindxfer => ## ; Blind transfer
atxfer => #* ; Attended transfer
disconnect => #0 ; Disconnect
automon => #9 ; One Touch Record