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no or locked keypad

Posted by moshe on Thu, 06/17/2010

i have a customer who want to have a few phones place in a public area where he would like to forward incoming calls, however he cannot take a chance of the ability to call out from these phones, so he ideally wants phones without a keypad if there is something like this, he would accept regular phones only if outgoing calls will be completely blocked from these phones,

so my question is did anyone bumped into a IP phone without a keypad, or is there a way to lock keypad press on a polycom phones, or block all outgoing calls (emergency and internal calls as well) from a extension,

any thoughts

thanks


Submitted by eeman on Thu, 06/17/2010 Permalink

thats prettymuch the whole reason for having restricted, internal only, and unrestricted dialing permissions groups for the extensions. If you put the phone in an internal only group then the most they could call are other extensions in the tenant which is not cost incurring.

simply not having a keypad would not prevent dialing.. because people could still hit redial, there is still the backward compatible pulse dialing (cycle the hook switch on and off a number of times) to make calls.

allowing the phone to call 911 wouldn't be too bad of an idea. If someone abused it a cop would show up and im certain they'd rat out the bastard who prank called 911.

Submitted by moshe on Thu, 06/17/2010 Permalink

this is for a summer camp the only use is if a parent call in the office it could be transfer it to these extensions but they want to avoid kids calling internal calls doing prank calls to staff, for 911 there are pay phones right next to it for emergency use

so is there a way to block outgoing altogether or both lock keypad and block outgoing