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DTMF NOT RECOGNIZED ISSUE WHEN CALLING OUT AND GETTING OTHER COMPANIES AUTO ATTENDANT

Posted by vcg5090 on Thu, 10/28/2010

THIS IS HAPPENING WITH GPX200 AND ALSO CISCO SPA 500 SERIES TL 1.4, POLYCOMS SEEM TO WORK FINE...

ANY IDEA WHAT I NEED TO CORRECT?


Submitted by KevinH on Thu, 10/28/2010 Permalink

I have an issue with the Polycom 501/601 not working with other phone systems.
I wish there was a way to find out what type of phone system a company uses without directly asking them. :)
Would really help with troubleshooting this type of an issue.