Handset Forwarding.

you do realize that when you do that, all the other phones wont ring right?

Hi Erik,

I know the caveats. It's a very small office (4 handsets) and sometimes they want to forward all their calls to a mobile. I may do a day/night mode thing for them but I was just wondering was there a way to tell asterisk to do the forwarding even in a ringroup/huntlist.

Thanks for your time.

Regards
Brian

use device based groups instead of extension based groups.. then you can remove the 'i' option. As long as your customer understands that he's going to get every single call forwarded to his cell phone if he ever forwards at the device.

Thanks Erik.

Worked a treat.

I have tried this approach but Its still ignoring CF setting on handset

Using MTE 6.1.1.5

1. DID routing to Huntlist
2. Huntlist Step1 (Device base ringing sip/105-tenant and sip/102-tenant)
3. No Answer destination set to play invalid extension

I pickup extension 105 and forward to my cell phone.
1. called 105 from another extension and it is forwarding
2. database show and CFA is set to call forward my cell

The Problem:
When I call the DID it still rings the huntlist and ignores the CF settings for SIP/105

Please advise

Any help with this? Much appreciated

Bump

hunt lists disable forwarding and other settings specified on the extension level - this is by design. this way a user who forwards their extension to the cell phone won't disable the whole ringgroup in a huntlist step.

if someone wants to include their cell phone in the huntlist they can do so by including it in a ringgroup

Using asterisk 1.6.2.14 and removed option i and still not forwarding is it something related to asterisk version?

or else how do i trouble shoot ?

Moshe, I second that, I really need a work around for forwarding ring groups

Devices Based Hunt Group with option "i" removed does not work

Ideas anyone?

I just confirmed it was working, you must be doing it wrong. PEBKAC, Problem Exists Between Keyboard and Chair.

look in your CLI and see if you see the Temporarily Moved message back from the phone.

Nice one Erik.... Unfortunately its does not work, In the CLI your actually see the extension "ringing".

Help this poor soul

if you don't see this message then asterisk is not getting your forward from the phone..

Got SIP response 302 "Moved Temporarily" back from 192.168.10.24 (ip address of phone)

hi erik

just to clarify this does not work while forwarding an extension using the user portal or a feature code only when it is done trough the device?

If I understand your question correctly, no. The dialplan method of forwarding is bypassed in every facet of hunt lists. The forward feature of a phone device uses a 302 Moved Temporarily method.