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Dtmf digits not passing properly

Posted by ipfreely on Sat, 05/28/2011

Hi,
I have a linksys spa8000 connected via fxs ports to co ports on a norstar. I have the linksys registered to TL and am passing calls to it which in turn ring the norstar. I am having dtmf issues when the call is answered by their call pilot. It seems as if we are getting double tones or something. I have tried changing the dtmf mode per extension in TL, but no luck. Any ideas. I have also experienced this if I have an extension callforwarded of site to a number which has an auto attendant.

Thanks
Chris


Submitted by Jasril on Wed, 06/08/2011 Permalink

(EDIT)
Oops, looks like Eric already suggested this to you in an older post haha
(End of EDIT)

not sure on the ATA's issue (i'd say leave the mode as rfc2833 on both the server and the ata)... But on the forwarding dtmf problem, remove any instances of use of chan_local from the call path and that should fix the dtmf issue:
IE replace

Dial(Local/blahblahblah)

with

Goto(outgoing-stuffandnumbers)

in the user extension script

this worked for me, but i'm still just a neophyte :)