iSymphony Recorded calls format

Hello,

is there a way to specify the recorded calls format exactly to match the thirdlane format so it will show correctly in Thirdlane portal?

I have managed to set it this way:
out-%EXT%-%DATE_TIME_FORMAT[yyyy-MM-dd-HH-mm-ss]%-%CID_NUMBER%-%TENANT%

but that's only apply for outgoing calls.

Incoming calls should looks like this:
in-%CID_NUMBER%-%DATE_TIME_FORMAT[yyyy-MM-dd-HH-mm-ss]%-%EXT%-%TENANT%

but there is no option to set 2 formats...
Is there some other way?

Thanks

Peter
Trinitel Ltd
www.trinitel.co.uk